Effective Date: 04.09.2024

At CourseHub.guru, we respect your privacy and are committed to ensuring that your personal data is handled responsibly. This Data Deletion Policy outlines the process for requesting the deletion of your personal data in compliance with applicable laws and regulations.

If you have any questions about this policy, please contact us at support@coursehub.guru.

1. Requesting Data Deletion

You have the right to request the deletion of your personal data stored by CourseHub.guru at any time. To submit a data deletion request, please send an email to support@coursehub.guru with the subject line “Data Deletion Request.” In your request, please include:

• Your full name
• Your registered email address
• A clear statement that you wish to have your personal data deleted

2. What Happens After You Submit a Request

Upon receiving your request, we will:

• Acknowledge receipt of your request within [Insert Timeframe] days.
• Verify your identity to ensure that the request is legitimate.
• Review your account and any associated data to determine what can be deleted.

3. Data We Can Delete

We will delete personal data that is not required to fulfill legal, regulatory, or business obligations. This may include:

• Your account information (e.g., name, email address)
• Payment details (excluding transaction history required for legal purposes)
• Course enrollment and completion data
• Any personal preferences or settings you have provided

4. Data We Cannot Delete

Certain data may need to be retained for a specific period due to legal or regulatory obligations. This may include, but is not limited to:

• Transaction history for tax and financial reporting purposes
• Any data related to disputes or unresolved issues
• Data we are legally required to retain for a defined period

In these cases, we will securely store the necessary data and ensure it is protected from unauthorized access.

5. Timeline for Data Deletion

Once we have verified your identity and determined which data can be deleted, we will:

• Delete the data within [Insert Timeframe] days of confirmation.
• Notify you once the data has been successfully deleted.

Please note that it may take some time for the deletion to be reflected in all of our systems.

6. Effect of Deletion

Once your data is deleted:

• You will no longer have access to your account on CourseHub.guru.
• You will not be able to recover any previously purchased courses or associated data.
• If you wish to use our services again, you will need to create a new account.

7. Third-Party Services

If your data has been shared with third-party service providers (e.g., payment processors), we will notify these providers of your request to delete the data. However, we cannot guarantee that third parties will comply with the deletion request. Please refer to their respective data privacy policies for more information.

8. Changes to This Policy

We may update this Data Deletion Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we handle your data.

9. Contact Us

If you have any questions or concerns regarding this Data Deletion Policy or wish to submit a data deletion request, please contact us at:

ALPHATECH MEDIA GROUP LTD
128 City Road
London
EC1V 2NX
Email: support@coursehub.guru